Australian Mercantile Collections

Government agencies given guidance on how to collect debt with decency

Government agencies given guidance on how to collect debt with decency

Having to inform someone that they owe the government money can’t be an easy task for a public servant. Photo: File.

Telling someone they owe the government money can be a difficult part of certain jobs in the public sector.

While some public servants might relish the opportunity to wield a bit of power over someone else, it would be fair to say most would rather not have to deliver such bad news to the unsuspecting.

Prompted by the Australian Taxation Office re-activating or off-setting…

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