Councillors will consider a change to rates payment options for the 2024/2025 financial year and a revised Revenue and Debt Collection Policy including Financial Hardship.

The changes have been proposed in response to the City seeing an increase in financial hardship issues as part of rates collection.

Currently, the City generates around 62,000 rates assessments annually and there are three primary payment options:

• Pre-pay in full with a small discount, due September 30 (currently 32% of…