Australian Mercantile Collections

China’s murky debt collections get new rules: don’t harass, no late-night operations, don’t enter homes uninvited

China’s murky debt collections get new rules: don’t harass, no late-night operations, don’t enter homes uninvited

Aiming to address a surge in disputes over payments in a time of mounting household debt, China has issued new guidelines for responsible lending and collection.

The new rules, outlined by the National Internet Finance Association of China in a circular to members on Wednesday, lay out a set of standard practices for debt collection along with a call for lenders to deal fairly and transparently with borrowers.

The instructions state that financial institutions should “comprehensively and…

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