Less than a year after the damning findings of the Royal Commission into the Robodebt Scheme were released, official evidence is again emerging that the desired behavioural change within the public service to rein in indiscriminate automated shakedowns still isn’t happening.

The Australian Taxation Office (ATO), Department of Employment and Workplace Relations (DEWR) and Department of Veterans Affairs (DVA) have been publicly castigated over the way they generate and collect…